FREQUENTLY ASKED QUESTIONS
Do you provide allergy information to the venue?
We provide a list of all allergens on our Order Summary form. We will also include all allergens on the Cake Information Sheet that we provide as standard to your chosen venue on delivery.
Do I need to pay a deposit?
We would be delighted if you choose Cake Story for your wedding cake. If you do, we will ask you to pay a 30% deposit to secure the booking. We will need you to pay the remainder 2 weeks prior to your big day.
What payment methods do you accept?
We accept payment via a cash payment, bank transfer, PayPal, debit/credit card, or Revolut. Just let us know your preference.
Where do you deliver?
We deliver and set up wedding cakes across the South of Ireland. We offer free delivery in Cork & Limerick. There is a €70 euro delivery & set up charge for venues in Clare, Kerry, Tipperary & Waterford.
What are your cake toppers made from?
We create our Cake Toppers in sugar paste. This allows us to craft more realistic toppers with greater detail.
Can I order toppers separately?
We are happy to provide toppers separately. Please reach out with your requirements and we can confirm if it is possible.
Can I keep my cake toppers?
Yes. Our Cake Toppers will last for years if stored correctly. You need to carefully remove them from the cake and then keep in a secure, cool location, away from heat and humidity. We can provide more detailed instructions to you on request.
What cake flavors do you do?
How our cakes taste is as important to us as how they look. We have tried and trusted recipes that have been perfected over the years and use only quality ingredients. Our most popular cake flavors are as follows:
Do you do gluten free cakes?
All our flavors are also available gluten free. While we will use gluten free ingredients and make every effort to ensure there is no gluten included, we cannot 100% guarantee gluten free.
What are your prices?
Our standard prices are detailed below which include set up and delivery in Cork & Limerick and flavor of choice. All slice numbers are based on a standard 1" x 2" x 5" wedding cake portion size.